TERNA ENERGY’s principles, beliefs, corporate culture, business ethics and primarily its voluntary ethical commitments are crucial pillars of TERNA ENERGY’s operations and remain unchanged over time.

This Code reflects and reinforces these principles and creates an agreed and transparent operating and behavioral framework of TERNA ENERGY.

Reporting – Complaints’ System’s communication channels

In the context of the correct use of the TERNA ENERGY’S Code of Conduct, you are kindly requested to use one of the following communication channels with the Regulatory Compliance Officer for reporting any cases of fraud, corruption, bribery, conflict of interests, harassment at work and in general deviations from the Code of Conduct.

You can contact either anonymously or by name through:

1. E-mail to the electronic address compliance@terna-energy.com
2. The platform https://ternaenergy.integrityline.com/frontpage
3. A letter addressed to: “TERNA ENERY S.A.” 85, Mesogeion Αve., Athens 115 26, Greece, for the attention of the «Officer responsible for the receipt and monitoring of reports (“ΥΠΠΑ”)» of the Company, with the indication “Confidential”.
4. Phone (Monday to Friday: 9:00 – 17:00) at 2106968300 mentioning “Contact with the Officer responsible for the receipt and monitoring of reports (“ΥΠΠΑ”)”.
5. Personal meeting with the Officer responsible for the receipt and monitoring of reports (“ΥΠΠΑ”) during the days and hours of operation of the Company (Monday to Friday: 9:00 – 17:00) within a reasonable period of time from the submission of the relevant request for a personal meeting.