o
Clear
definition
of
the
principles
that
govern
the
Group
for
these
issues
through
the
Code
of
Ethics
and
Conduct and the applicable Policies.
o
Clear definition of responsibilities through the Internal Rules of Operation.
o
Different
levels
of
approval
are
clearly
defined
in
the
Internal
Rules
of
Operation
and
in
the
decisions
of
the Board of Directors.
o
Application of the four-eye principle and double signatures in the Group's procedures.
o
Continuous training and awareness of staff.
o
Due diligence actions in the selection of partners, suppliers, staff, customers.
o
Scheduled and extraordinary audits by the Internal Audit Unit.
o
Scheduled and extraordinary internal inspections by the Head of Regulatory Compliance.
To achieve the above objectives, the Group is committed to the following:
▪
Continuous training and staff awareness.
▪
Reporting and Managing Complaints.
▪
Independence of the Regulatory Officer.
▪
Implementation of procedures for managing conflicts of interest.
▪
Continuous improvement of Management System efficiency.
▪
Operation of a Mechanism for the evaluation of cases of nonperformance of obligations.
▪
Drafting
and
implementation
of
Policies
specializing
in
regulatory
compliance,
corruption,
and
bribery
issues,
such
as
unhealthy
competition
policy,
travel
and
accommodation
policy,
gift
policy,
sponsorship,
and donation policy.
To
this
context,
TERNA
ENERGY
installed
the
Regulatory
Compliance
Management
System
during
2022.
This
Management
System
is
based
on
the
new
international
standard
ISO
37301:2021
and
has
been
certified
by
an
accredited
Certification
Organization.
This
specific
ISO
International
Standard
is
based
on
the
principles
of
best
governance
practices,
proportionality,
transparency,
and
sustainability,
serving
as
a
useful
tool
for
organizations
to
implement
a
Compliance
Management
system
seeking
to
standardize
their
operating
model
by developing relevant set of procedures and rules.
Non‐financial performance indicators
TERNA
ENERGY
is
certified
for
all
its
activities
according
to
the
ISO
37001
standard
for
combating
bribery.
In
July
2022,
the
re-certification
process
was
successfully
completed,
resulting
in
the
extension
of
the
validity
of the certificate until 22.07.2025.
GRI 205‐3: Confirmed incidents of corruption and actions taken.
During
2022,
there
was
no
confirmed
case
of
corruption,
either
through
complaints
or
through
audits
carried
out by the Group in the context of preventing and combating any incidents of corruption.
GRI 419‐1: Non‐compliance with laws and regulations in the social and economic area
During
the
year
2022,
no
fines
and
/
or
non-monetary
sanctions
for
non-compliance
with
laws
and
/
or
regulations in the social and economic sector were inflicted to the Group.
The valid certificates of the TERNA ENERGY Group for the year 2022 are the following:
▪
ISO 9001:2015 Quality Management System
▪
ISO 14001:2015 Environmental Management System
▪
ISO 45001:2018 Occupational Health and Safety Management System
▪
ISO 50001:2018 Energy Management System
▪
ISO 27001:2013 Information Security Management System